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Frequently Asked​ Questions

What wax do you use in your products?

The waxes I use in our wax melts, tarts and wickless candles are a pure soy wax. (may be subject to frosting (white film) and/or cracking. The wax does contain a soy-based additive that allows the wax to be poured at hotter temperatures, which helps reduce frosting and increases the fragrance load. It is also both FDA-approved and Kosher-certified.

Why do you offer some scents in candles 
but not in soap?

The company from which we purchase our fragrances may or may not offer the same scent for both products. 
Please keep in mind that any fragrance must be suitable for use on the skin for us to incorporate it into our soaps. 
If a fragrance is designated as "candle only" by our supplier, it will not be included in our soaps unless they provide an alternative version that is deemed safe for skin application. 
However, I have come across many fragrances that can be used for both purposes.

Why does my candle and/or wax look like it has a white film on it?

The white film on the wax (aka frosting) is a natural byproduct of pure soy wax. ​We do try to minimize the frosting in everyway we can but unfortunately, still cannot get rid of it ​completely and it will most likely return when the candle cools after being lit..

Why does my candle cave in or look messy when it cools?

This is another natural byproduct of pure soy wax. ​Unfortunately, there is nothing that can be done about it unless you want to warm the tops of your candles each time to smooth them out. We are hoping the new wax will reduce these issues.

What are the ingredients in your soap?

All of our premium cold process bars are made using: 
Organic shea butter, olive oil, coconut oil, corn oil, 
soybean oil, water and lye.  
Many of our soaps also contain various additives such as oatmeal, sea salt, activated charcoal and more.  
All our foaming hand soap Ingredients: 
Organic Olive Oil, Organic Coconut Oil, Organic Castor Oil, Organic Hempseed Oil, Organic Argon Oil, Organic Jojoba Oil, Organic Sweet Almond Oil, Vegetable Glycerin, Citric Acid, Water, Potassium Hydroxide, Fragrance, Soap Dye
 
Warnings: For external use only. 
Do not ingest, avoid exposure with eyes. 

I noticed your dragons and I have seen them 
before. Why do others have them as well?

We are an authorized seller of Cinderwings thanks to our partner company Design Creations (DC).​ 
DC adds the color profiles and prints them in the materials we ask for them in. DC does this for all the Cinderwings 
3D prints found at/on EoM until we can purchase our own Bamboo Labs 3D Printer.

What are your 3D prints printed with?

All our 3D prints currently come from Design Creations​. 
They use a Bamboo Labs X1 Carbon to print all of the 3D printed products for EoM. Most products are made with  ​​PLA filament but there are some that are printed with PETG. We do specify which one was used.

What is PLA and PETG?

PLA is a recy​clable, natural thermoplastic polyester that is derived from renewable resources such as corn star​ch or sugar cane. (Does not handle high heat or direct hot sunlight without warping.)
PETG is a Glycol Modified version of Polyethylene Terephthalate (PET), which is commonly used to manufacture water bottles. (Can handle heat and direct sunlight.) 

Why can't you use PLA and PETG on one print?

PLA does NOT bond with PETG at the layer level . 

How do I take care of my new cutting board?

Taking care of our bamboo cutting boards is very simple. 
Do NOT put them in the dishwasher, as it will dry out the wood and potentially warp it. 
Treat the board at least once a month with mineral oil or another oil and wax to protect it. 
We use Walrus brand Cutting Board oils and waxes to treat all our boards before they are sold.

Are the oils and waxes you use on the cutting boards all natural?

Absolutely! 100% Natural. For both the oil and the wax, the ingredients are Mineral oil, Beeswax, and Vitamin E. 
Each one just uses a different percentage of each to get the consistency needed.

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